Austen Group Ltd T/A Alton Ladders
Austen Group Ltd T/A Alton Ladders
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    Order Information

    We endeavour to get your specialist ladders to you as soon as we can.

Order Information

You can place your order on line and pay for it by credit/debit card.

Alternatively, you may place your order by telephone, fax, E-Mail or letter paying by credit/debit card, cheque or put it on your account if you are one of our recognised account customers.

Please feel free to telephone us before placing an order to discuss your requirements, ask any questions you may have about the products, and give us any special delivery instructions.

Delivery

For next day delivery of stocked items, we need to have your order by noon to allow us time to process your order and get it ready for despatch. Please note, carriers normally only deliver Monday to Friday, so an order placed on Friday for next day delivery will not be delivered until the following Monday. It is possible to arrange for goods to be delivered on a Saturday at extra cost.

Important

When you take delivery of goods from a carrier they will ask you to sign that you have received the goods in good condition. It is important, therefore, that you check the goods thoroughly before signing as once you do so neither the carrier or ourselves can accept responsibility for any damage subsequently found. Please note it is not acceptable to sign for the goods as ‘unchecked’, as it is your responsibility to ensure that the goods are undamaged before signing for them.

We accept a wide range of credit and debit cards, including those shown in this website's footer. 

Terms & Privacy

For more information on our website's terms of use and sale, please click here.

For more information on our website's privacy policy, please click here

Latest News from Alton Ladders

Introducing The New Fruit Picking Tripod From Alton Ladders

Introducing The New Fruit Picking Tripod From Alton Ladders

19th August 2021

Specially designed for professional growers and groundsmen as well as the home gardener, this new fruit picking tripod from Alton... more »

New Little Giant Velocity 2.0 Now Available

New Little Giant Velocity 2.0 Now Available

8th August 2021

The new Little Giant Velocity™ Series 2.0 is a lightweight, multi-purpose ladder with added features to make set up and take... more »

© Austen Group Ltd T/A Alton Ladders. All Rights Reserved

Registered company number: 13894109

Registered address: 5A-E Babdown Airfield, Tetbury, Gloucestershire, GL8 8YL, United Kingdom

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